In-Depth Review 2023


Ease of Use



In Short: Capsule is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes to manage their sales processes more efficiently. With a user-friendly interface and comprehensive features such as contact management, sales pipeline tracking, and task management, Capsule makes it easy for users to stay organized and focused on what matters most - their customers. Whether you're a small business owner or part of a larger team, Capsule can help streamline your sales process and improve customer engagement.


9.4 - Outstanding


  • User-friendly interface
  • Cloud-based CRM software accessible from anywhere
  • Affordable pricing options for businesses of all sizes


  • Limited customization options compared to some other CRM software
  • Limited reporting and analytics features

Key features

Capsule CRM is a powerful and user-friendly customer relationship management software designed for small to medium-sized businesses. Key features of Capsule CRM include contact management, sales tracking, task management, and email integration. The software also offers a customizable dashboard that displays important metrics, such as sales pipeline, deals won, and upcoming tasks. Capsule CRM provides users with an intuitive interface, making it easy to manage customer relationships and increase productivity. With a variety of pricing plans to choose from, Capsule CRM is an affordable solution for businesses of all sizes.


Capsule is a web-based CRM software that enables businesses to manage customer relationships more efficiently. Integration of Capsule with other tools can further enhance its capabilities, allowing businesses to streamline their workflows, automate tasks, and gain deeper insights into customer behavior. Capsule integrates with a range of tools, including marketing automation, project management, accounting, and more. The integration enables businesses to create a unified view of customer data, helping them to make better-informed decisions and deliver personalized customer experiences. Capsule's integration capabilities make it a valuable tool for businesses looking to enhance their customer relationships and optimize their operations.


Capsule is known for providing exceptional customer support to its users. Their support team is knowledgeable, friendly, and always available to assist users with any issues they may encounter. Capsule's support team offers various support channels, including email, live chat, and phone support, making it easy for users to get the help they need quickly. In addition, Capsule provides an extensive knowledge base, community forum, and video tutorials that help users learn the software's ins and outs. Overall, Capsule's support team is committed to helping users succeed and providing an exceptional user experience.

User Experience

Capsule is a highly intuitive and user-friendly CRM software that offers an exceptional user experience. With its clean and modern interface, users can easily navigate and access important information, contacts, and tasks. The software is customizable and allows users to tailor it to their specific needs, making it highly efficient and effective. Capsule offers a seamless integration with other tools and platforms, making it a convenient option for businesses of all sizes. With its robust features, exceptional user experience, and affordable pricing, Capsule is the best CRM software in the market today.


In conclusion, Capsule is a user-friendly and feature-rich CRM software that offers businesses a comprehensive set of tools to manage their customer relationships effectively. With its integration capabilities and exceptional customer support, Capsule can help businesses streamline their operations, save time and money, and provide better customer experiences. Overall, Capsule is a valuable asset for any business looking to improve its customer relationships and optimize its operations.

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In-Depth Review 2023

Very Good


What features does Capsule offer?

Capsule offers a range of features, including contact management, sales pipeline management, task management, and reporting.

Does Capsule integrate with other software?

Yes, Capsule integrates with a range of tools, including marketing automation, help desk, and accounting software.

How does Capsule help businesses improve their customer relationships?

Capsule helps businesses improve their customer relationships by providing a unified view of customer data, enabling them to deliver personalized customer experiences and make better-informed decisions.

How can I get support for Capsule?

Capsule offers various support channels, including email, live chat, and phone support, in addition to an extensive knowledge base, community forum, and video tutorials.

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